"Lean" Network Value Is a methodology to improve the quality and efficiency of internal operations, and service to customers.
"Lean" Network Value draws on a range of existing methodologies such as Service Blueprinting, "Lean" service improvement and Value Network Analysis (VNA) and interlinks them within a "systems" approach. In this case a Human Activity System (HAS).
The benefit of the "Lean" Network Value approach is that improvements are driven by focusing on meeting customer needs and expectations, and through this focus the value of role practices and relationships in meeting (directly and indirectly) customer rquirements are improved. Customers can be "internal" and external".
"Lean" Network Value draws on a range of existing methodologies such as Service Blueprinting, "Lean" service improvement and Value Network Analysis (VNA) and interlinks them within a "systems" approach. In this case a Human Activity System (HAS).
The benefit of the "Lean" Network Value approach is that improvements are driven by focusing on meeting customer needs and expectations, and through this focus the value of role practices and relationships in meeting (directly and indirectly) customer rquirements are improved. Customers can be "internal" and external".
Organisational Health
A framework for improving performance and well-being.
A framework for improving performance and well-being.
For further explanation and examples, please click on the PowerPoint Slide Show button below.
Organisational Performance
Organisational Health
A framework for improving performance and well-being.
A framework for improving performance and well-being.
Employee Well-Being
