Organisational Health Audits
An Organisational Health Audit is a diagnostic tool used to improve both Organisational Performance at organisational; process; and role levels, and Employee Well-being i.e. employee satisfaction, and health (physical, mental, and social).
Organisational Health Audits recognise there is an interdependent and interacting relationship between an Organisation's Performance and Employee Well-being.
Examples of issues that can be looked at include concerns over:
- The performance of operations & work practices;
- The performance and impact of management systems
- Workplace change issues;
- Interfunctional, intergroup, and interpersonal conflicts;
Organisational Health Audits search to find the degree of "alignment", for example, in workpractices and workplace relations, identifying issues and developing proposals that can be agreed to where non alignment is recognised as adversely affecting an organisation and employees.
A "systems" approach is used to assess how interdependent and interacting factors affect purpose, processes, relations, and attitudes. In this case a Human Activity System.
The term "audit" is used because an assessment is carried out with a specific purpose and against pre-agreed criteria. Criteria can include some or all criteria exampled in the Organisational Health Model. See diagram.
Organisational Health Audits use "events" (the symptoms) to identify underlying causes so that recommendations and an agreed implementation plan can properly fix issues so they do not reoccur.
Organisational Health Audits include a "Narrative" approach that identifies elements in "stories" from employees and records which reflect and illustrate impacts affecting Organisational Health.
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